Frequently Asked Questions

Product

What is a busy board, and how does it benefit my child?

A busy board is a hands-on activity board designed for sensory play. It helps toddlers develop fine motor skills, hand-eye coordination, and problem-solving - all while having fun. It keeps little hands and minds busy in a screen-free, educational way.

What age is best for a busy board?

Busy boards are best for children aged 6 months to 3 years, with different boards tailored to suit developmental milestones. Many toddlers continue to enjoy them beyond age 3!

Are your paints safe for babies and toddlers?

Yes! We use non-toxic, biodegradable, food-safe paints — zero VOC and baby-safe. If your little one has a nibble, no harm done!

How do I clean and maintain the busy board?

Wipe it with a damp cloth or paper towel. Do not soak or submerge the board, especially as some components are battery-powered.

What age should a baby have a busy board?

Busy boards are suitable for babies from around 6 months old, depending on their motor skills and curiosity. Always supervise babies under 3 years when using a busy board.

What to include in a busy board?

Busy boards can include latches, switches, buttons, lights, zippers, gears, textures, and more — all designed to promote fine motor skills, curiosity, and independent play. At Little Hands Lab , you can pick from 50+ items to create your own unique board.

What is the best material for a busy board?

We use high-quality, sustainably sourced timber and non-toxic paints. A good busy board should be made from durable wood, not plastic, for long-lasting sensory play and safety.

Are busy boards safe?

Yes, when made with child-safe materials and used under supervision, busy boards are safe. Ours are painted with food-safe, zero VOC, biodegradable paint, and every item is securely attached by hand.

Order & Delivery

Do you ship internationally?

Not yet - but we’re working on it! We're aiming to launch affordable international shipping in 2025. Follow us on Instagram for updates.

What’s the cost of shipping in Australia?

  • Standard shipping: $15
  • Free standard shipping for orders over $175

How long will my custom busy board take to arrive?

Each busy board is lovingly handcrafted just for you. Please allow up to 5 business days for production (48 hours for priority production). Delivery times vary depending on your location, and we’ll send you tracking details as soon as your board is on its way.

Can I track my order?

Yes. A tracking link will be sent to your email as soon as your order is dispatched.

What payment options do you offer?

We accept all major payment providers, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Afterpay.

Returns & Discounts

What is your return policy?

Because each board is made just for you, we don’t accept returns on custom orders. But if your board arrives damaged, contact us within 5 days and include photos. We’ll sort it out quickly.

Do you offer discounts for multiple boards?

Yes! You’ll get $15 off when purchasing more than one board. The discount is applied automatically at checkout.